Returns & Exchanges
We want you to be completely satisfied with your icebreaker® purchase, which is why we offer a 90-day return policy for all unworn and unwashed items. Simply return your products in their original packaging to receive a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal and securely attach it to your return package.
Pack and Ship
Place your items in the original shipping box or a similar mailer and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund within 7-10 business days and send a confirmation email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing